Privacy Policy
MooveBear Removals and Transportation are committed to protecting your personal information.
Visitors to www.moovebear.com can rest assured that their privacy will be respected and carefully preserved.
Below you can read in detail about what information we collect, how we do it, what we use it for, how long we keep it, and your rights surrounding it. Please read the Privacy Policy in order to fully understand these aspects of our work.
If you use this site to make an enquiry, you consent to the collection, use and transfer of your data (as outlined in the policy below).
In a nutshell
Like almost every site on the internet, we use cookies and other data collection tech to gather some information about our visitors.
This helps us when it comes to improving the website, serving our customers effectively, and steering the progress of our business.
Our staff and some trusted agents can look at that data and analyse it. We won’t do anything else with your information without your consent, unless the law compels us to.
Cookies
If you visit this website, we may use ‘cookies’ to pick up on the parts of the site you’ve visited and how long you spent on pages, etc. Cookies are little data files that are stored by your browser, and almost every site uses them.
We also use some JavaScript, which helps make the site more pleasant to use.
You can change the settings in your browser to refuse and/or delete cookies (or block JavaScript), but please be aware that doing so might limit the functionality of the site. The process of changing the settings changes from browser to browser, so your best bet is to search through your browser’s ‘Help’ section for instructions.
What we collect
If you contact us via www.moovebear.com you might be asked for some personal details. These will include all the usual things – your name, email address and so on – plus some bits that are useful for our records, like the pages you’ve visited and what browser you’ve used.
We may also collect information from you if you contact us via email, telephone or letter.
How we use it
This information means we can answer your enquiry properly, and (if necessary) contact you concerning any queries. It also means that we can support and evolve our business based on data analysis, rather than guesswork – and that means a better service for our customers.
Who we disclose it to
Any information you give us will only be held in the Hong Kong. It will be accessible by our staff or approved agents. We will *not* share, sell or distribute your personal information unless the law requires us to or you give your consent for us to do so.
How we take care of it
We are very strict with data security and retention. We employ methods that protect your information from unauthorised access, unlawful processing, theft, loss, damage and destruction. We take this stuff seriously.
We will retain your information for as long as the law requires us to, or for a reasonable period.
Accessing and updating (from your end)
If you want to see the information we hold about you, or change it to make sure it’s up-to-date and accurate, you’re entitled to do so. Just contact us.
Contact us
If you want to know more about all this, or comment on our privacy policy, please don’t hesitate to contact us.
Call Us: +852 2766 3669
Email: care@moovebear.com